STORE POLICY
CUSTOMER CARE
We pride ourselves on taking great care of our customers, so please ensure you reach out with any concerns. The first step is to email us at support@futurestateathletics.com, so we can build an understanding of any issues you have and reach out with questions or solutions to whatever problems have arisen.
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The biggest thing to keep in mind is we want you to get what you ordered and do our best to ensure you are happy with what you receive. We will handle everything within our power the best we can to support a positive customer experience.
PRIVACY & SAFETY
We believe in customer privacy and do not share your information outside those who have a need to know. In our business, the organization head will receive an order report that will include the items ordered and where they are being shipped; it will not include financial information. This allows them to help verify roster information and provides general order information if questioned about a given order. We view the organizations we work with as partners in this process, and while we don't expect them to handle the issues, we want to ensure they have the information to help support the families in their organization however they deem best.
WHOLESALE INQUIRIES
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PAYMENT METHODS
We accept payment via credit cards, including streamlined processes such as Apple Pay. We generally do not accept offline payments, but, if credit card processing becomes an issue, please reach out to us at support@futurestateathletics.com to arrange payment.